Project work, scoped properly.

Specialist services from synfo's senior engineers. Roll out a SharePoint intranet, harden your network, migrate to the cloud or design an industrial control segment. One-off or programme of work, always with a written statement of work.

12 service categories
Fixed-scope where possible
Senior engineers on the tools
100% Australia-based

Professional services, on demand.

Everything on this page is project or programme work. Whether you're rolling out Microsoft Teams phones, hardening your network for an ISO audit, designing an industrial control segment or migrating your tenant to Microsoft 365, the engagement model is the same.

You get a written statement of work up front. Clear inputs, outputs, milestones and pricing. Fixed-scope and fixed-cost where the work allows it. Time and materials where it makes more sense to keep the scope open. Always with a senior synfo engineer owning the outcome.

These services pair well with a Managed Services Agreement, but they don't need one. Internal IT teams use us as their project arm; managed clients use us for everything outside their day-to-day plan.

Professional services

Twelve specialist services. One engineering team.

Each service stands on its own. Pick what you need today, layer in more as the business grows.

Artificial Intelligence

AI deployment, governance and bespoke automations. From Copilot rollouts to agentic workflows built around your business.

  • Microsoft Copilot rollout & governance
  • Agentic workflow design & deployment
  • AI productivity automations
  • Custom AI assistants & RAG solutions

Cybersecurity

Independent penetration testing, audits and Essential Eight uplift programmes. Tactical and strategic.

  • Security architecture reviews
  • Essential Eight & ISO 27001 alignment
  • Phishing simulation programmes
  • Incident response readiness

Compliance Alignment

Get audit-ready and stay there. We map your controls to the frameworks you need, close the gaps, then coordinate the external assessment.

  • Regulatory certifications (ISO 27001, HIPAA, SOC 2)
  • Gap assessments & remediation roadmaps
  • External audits organised & evidence prep
  • Policy framework & control authoring

Cloud Migration

Microsoft 365 and Azure migrations, tenant uplifts and SaaS rollouts. From legacy on-prem to cloud-first.

  • M365 tenant migrations
  • Azure landing zones
  • Email & SharePoint cutover
  • Identity, SSO & conditional access

Unified Communications

Microsoft Teams calling, IVR and telephony migration. One platform for voice, video, chat and meetings.

  • Microsoft Teams Phone deployment
  • Number porting from existing carriers
  • IVR & call-flow design
  • Microsoft Teams Rooms

Penetration Testing

Independent ethical-hacker engagements with a written report, a prioritised remediation list and a re-test once you've remediated.

  • External & internal network pen tests
  • Web application & API testing
  • Phishing & social engineering
  • Re-test after remediation

SharePoint Intranet

Modern SharePoint Online intranets for staff portals, document libraries and structured collaboration.

  • Information architecture & governance
  • Custom site design & branding
  • Document library structure
  • Search, navigation & permissions

Connectivity

Internet links, SD-WAN, site-to-site VPN and ISP procurement. Carrier-neutral design and management.

  • NBN, fibre & 5G procurement
  • SD-WAN architecture
  • Multi-site VPN & MPLS
  • ISP management & escalation

Business Continuity

Disaster Recovery and Business Continuity plans. Know exactly what you'll do when something breaks.

  • DRP & BCP authoring
  • RTO / RPO design
  • Tabletop exercises
  • Annual failover testing

App Development

Custom internal apps, Power Platform automations and integrations, from quick Power Apps builds to bespoke web tools.

  • Power Apps & Power Automate
  • Custom web applications
  • System & API integrations
  • Workflow automation

Mobile Device Management (MDM)

iOS, Android, corporate and BYOD enrolment with policy enforcement, app management and remote wipe.

  • Corporate & BYOD enrolment
  • Policy & configuration profiles
  • App distribution & updates
  • Remote lock & wipe

ICN Network Design

Industrial Control Network design and segmentation for OT environments. Air-gapped, segmented and audit-ready.

  • OT / IT segmentation
  • IEC 62443 alignment
  • ICN topology & uplift
  • Asset discovery & inventory

This is a starting list, not a limit.

We deliver dozens more specialist projects every year. Custom integrations, vendor migrations, bespoke compliance programmes, multi-site rollouts. If it isn't on this page, tell us what you're trying to achieve and we'll scope it.

What you get

Every engagement, the same way.

Regardless of which service you choose, the synfo engagement model stays consistent.

Scoped & written up front

Every engagement starts with a written statement of work. Clear inputs, outputs, milestones and pricing. No surprises.

Australian senior engineers

Local senior engineers do the work and own the outcome. No offshore handoffs, no junior-resource billing.

Weekly & final reporting

You see exactly what is in flight, what is queued and what has been delivered. Same reporting our managed clients receive.

Roll into managed

Start with one project, add another, then roll the lot into a full managed agreement whenever it makes sense.

Not sure where to start? An IT audit is.

Free, no commitment. We'll review your environment, talk to your team and recommend the right mix of services for what you're trying to achieve.