Continuous monitoring of dark web marketplaces, criminal forums and paste sites for breached credentials, leaked data and brand or domain impersonation tied to your organisation. When something surfaces, it lands as a ticket in our service desk with a remediation already underway, not a link in an inbox for someone to notice weeks later.
Most serious breaches don't start with a clever exploit. They start with a password that was already sitting in a criminal marketplace from an unrelated breach months earlier, reused on a work account, or a lookalike domain sending invoices that look just real enough to pay. Identity is now the primary attack surface, and it's one most Australian SMBs have no visibility into at all.
Attackers take username-and-password pairs leaked from a completely unrelated breach and try them against your systems, banking on password reuse. Without visibility into which of your credentials are already circulating, you're relying on staff to have never reused a password anywhere, ever.
A compromised mailbox credential, bought cheaply from a marketplace, is one of the most common starting points for invoice fraud and payment redirection. Catching the credential before it's used is a materially cheaper problem to solve than catching the fraudulent payment after it's sent.
Cyber insurance questionnaires increasingly ask whether an organisation actively monitors for credential exposure and brand impersonation. Being able to answer "yes, continuously" is a materially different position to reconstructing an answer after an incident.
Dark web monitoring only earns its keep if a hit turns into a fast, consistent response. Every capability below feeds the same operational loop: detect, verify, remediate, and where it's serious, escalate.
Your registered company domains are continuously matched against known marketplaces, closed forums, paste sites and breach dump repositories for exposed username and password combinations, current and historical.
Lookalike and typosquat domains registered against your brand are identified early, before they're weaponised in an invoice scam or a phishing campaign impersonating your business to your own customers.
Named individuals in senior or high-exposure roles are watched specifically, given how often executive identities are targeted for business email compromise, whaling and account takeover attempts.
A confirmed hit generates a service desk ticket automatically, with the affected account identified and a forced password reset and session revocation actioned as the default first step, no manual triage delay.
Where a client also runs Managed SIEM, a dark web hit is cross-referenced against real login and authentication activity, so a leaked credential that's also seeing suspicious sign-in attempts gets flagged as a priority immediately.
Anything that suggests a credential has already been used, not just exposed, is escalated straight to the Security Operations Centre for immediate triage rather than waiting in a standard ticket queue.
Dark web monitoring covers what's happening outside the inbox. For the inbound side of identity-based attacks, phishing emails that spoof your domain or land in your staff's inboxes, see DMARC & Phishing Protection and Security Awareness Training.
Start with a free security audit. We'll review your current exposure, what's monitored today versus what should be, and what a proper dark web monitoring programme looks like for your organisation.
Manage your tickets, view reports and access your IT documentation, all in one place.
Continue to the Client Portal