Security awareness training

Your people are the last line of defence. Train them like it.

Ongoing quarterly training campaigns, short role-based modules and new-starter onboarding content that build a genuine security culture, not a once-a-year course nobody remembers by March. Completion is tracked automatically, and reporting is ready whenever your board, auditor or insurer asks for it.

Quarterly training campaigns
Role-based short modules
Tracked completion & reporting
Onshore AU-hosted platform
4x
Structured training campaigns delivered to your team every year, on a fixed quarterly cycle.
100%
Of staff completion tracked automatically, with reminders chasing anyone still outstanding.
<10 min
Typical time to complete a single quarterly module, designed to fit inside a normal workday.
Onshore
Training platform and completion records held in Australian-hosted infrastructure.
The business case

Firewalls don't stop a click.

Most serious security incidents start with a person, not a piece of software: a convincing email, a reused password, a rushed decision at the wrong moment. Technical controls matter, but they can't cover a gap that only exists in someone's inbox. Cyber insurers now routinely ask whether staff receive regular security training, boards expect a documented answer, and frameworks like Essential Eight and ISO 27001 treat user awareness as a control in its own right, not an afterthought. See how this fits a broader compliance programme on our Compliance & Security Auditing page.

People are targeted directly.

Attackers increasingly go around your technical controls by going straight at your staff, through phishing, invoice fraud and impersonation. Training is the control that addresses the human side of that equation.

Insurers and auditors expect it.

A security training programme with tracked completion is now a standard line item in cyber insurance renewals and compliance questionnaires. Not having an answer is increasingly read as a red flag in its own right.

A once-a-year course doesn't stick.

Long annual training modules get clicked through and forgotten. Short, current, quarterly content is designed to actually change behaviour, because it stays front of mind rather than fading after week one.

What's included

A programme, not a one-off course.

Security awareness training run as an ongoing, managed programme: content that's refreshed each quarter, tracked at the individual level, and backed by reporting your management team can actually use.

Quarterly training campaigns

A new module every quarter, timed and delivered to your whole team, so awareness stays current rather than being frozen at whatever was true when the course was first written.

Role-based microlearning

Short modules matched to how someone actually works: finance staff see payment-fraud scenarios, frontline staff see phishing and data-handling content, and executives get material scoped to the risks they're specifically targeted with.

Completion tracking & reporting

Every module completion recorded against the individual, with automated reminders for stragglers and a rolled-up report ready for management, your auditor or your cyber insurer whenever it's requested.

New-starter onboarding

Every new employee gets a foundational security module in their first week, so awareness isn't a gap that only gets closed at the next scheduled campaign, months after they've started.

Executive & board modules

Leadership and finance teams face different threats, business email compromise, invoice fraud, executive impersonation, and get content built specifically around those scenarios rather than a generic staff course.

Pairs with simulation & email defence

Training tells people what to look for. Our Phishing Simulation service tests whether it worked, and our DMARC & Phishing Protection service closes the technical gap so fewer malicious emails reach an inbox at all.

Included as standard

What every client on the programme gets, regardless of team size.
  • Quarterly refreshed contentNew module every cycle
  • Automated remindersChases outstanding staff for you
  • Individual completion recordsAuditable at the person level
  • New-starter moduleDelivered in the first week
  • Management reportingReady for audit or insurance
  • Onshore AU hostingTraining data stays in Australia
Frequently asked

Common questions on awareness training.

How much time does staff training actually take?
We deliberately keep individual modules short. Each quarterly module is designed to be completed in well under ten minutes during a normal workday, covering one topic in depth rather than a long annual course covering everything at once. The goal is training people will actually finish, not training that gets skipped.
Is the training mandatory, and how is completion tracked?
That's a decision for your business, and we support either approach. Most clients make quarterly modules mandatory for all staff. Completion is tracked automatically per user, with reminders sent to anyone outstanding and a rolled-up completion report available to management at any time.
What topics does the training cover?
Core modules cover phishing and social engineering, password and multi-factor authentication hygiene, safe use of email and cloud file sharing, data handling and privacy obligations, and recognising business email compromise attempts. Content is refreshed on a quarterly cycle so it reflects current attacker techniques rather than a static course written once and left unchanged.
How does this relate to phishing simulation?
Training and simulation are two halves of the same programme. Training teaches the behaviour; our Phishing Simulation service tests whether it stuck, in a safe, controlled way, with no consequence for a genuine mistake beyond a short follow-up module. Run together, they show you whether awareness is actually changing behaviour rather than just ticking a box.
Can we get reporting for our cyber insurer or auditor?
Yes. Completion rates, module history and campaign results are available as a standing report, formatted for insurance questionnaires, ISO 27001 evidence requirements or an Essential Eight assessment. See our Compliance & Security Auditing page for how this slots into a broader compliance programme.

Find out where your training gaps actually are.

Start with a free security audit. We'll review your current awareness posture, where the gaps sit, and what a right-sized training programme looks like for your team. No commitment, no sales pressure.