Managed add-on · Works with any plan

Every password and runbook, in one secure place.

Credentials in spreadsheets, network diagrams in someone's inbox and the only copy of the firewall login in a former employee's head. The synfo vault replaces all of it with one encrypted, access-controlled home for your passwords and IT documentation, shared securely between your team and ours.

Encrypted credential storage
Role-based access for every user
Add-on to any managed plan
Full audit trail on every view
What you get

One source of truth for how your IT actually works.

When something breaks at 2am, the fix depends on finding the right login and the right notes fast. The vault keeps credentials, configurations and procedures together, kept current by our engineers as part of the day-to-day work on your environment.

Encrypted password vault

Shared and personal credentials stored encrypted, with one-time-password secrets and secure sharing instead of passwords in email or chat.

Role-based access

Staff see only the credentials and documents relevant to their role. Sensitive entries can be restricted to named people.

Runbooks & procedures

Step-by-step procedures for onboarding, offboarding, backups and recovery, written once and followed every time.

Configuration records

Servers, network gear, licences and warranties documented against each device so nothing lives only in someone's memory.

Audit trail

Every view, change and share is logged, so you can see who accessed what and when.

Kept current by synfo

Our engineers update documentation as they work on your environment, so the vault reflects reality rather than last year's setup.

Your vault, under the synfo name.

Your team signs in to the same synfo-branded vault our engineers work from, with multi-factor authentication enforced and access scoped to each person's role.

FAQ

Quick questions, quick answers.

Can our own staff use the vault, or is it just for synfo?
Both. Your team gets their own access alongside ours, scoped by role, so everyone works from the same up-to-date records.
What happens to our data if we leave synfo?
It's your documentation. We export your passwords and documents in a usable format as part of any offboarding, so nothing is held hostage.
Is this a replacement for staff password managers?
It covers the shared and business-critical credentials and the IT documentation around them. Many clients also use it for personal work passwords, and we'll recommend what fits your team.
Where is the data stored?
In an encrypted, access-controlled platform with multi-factor authentication enforced for every user. We'll walk you through the security model during scoping.
Pairs well with

Other add-ons clients layer on.

Get your passwords out of spreadsheets for good.

Tell us where your credentials and IT notes live today. We'll come back with a plan to bring them into one secure, well-organised vault.